Your privacy is important to us! Zagros Business Group (“Zagros”) is
committed to respecting your privacy through the protection of your
The following outlines our pledge to you:
Purpose and Consent: Before
collecting your Personal Information, or at the time of
collection, we will explain to you the purpose of collecting it
and obtain your consent.
Limiting Collection: Our collection
of Personal Information is limited to what is reasonable under
the circumstances and your information will be used only for the
purpose for which it is collected.
Security: Your Personal Information
is kept confidential and secure and is not disclosed to anyone
outside our group of companies and our selected third party
service providers/business partners without your consent, unless
required by law.
Access: You have the right to
access your own Personal Information, and to correct any
Personal Information We Collect
With your consent, we may collect Personal Information from you in
person, over the telephone, by mail/e-mail, through the Internet
(and other means) or from our selected third party service
providers/business partners. The type of information we usually
collect and maintain may include your
It is always your choice whether or not you provide us with your
Personal Information; however, a decision to withhold Personal
Information may restrict or prevent us from providing you with a
particular product or service. We normally collect Personal
Information directly from our customers. We may collect your
information from other persons with your consent or as permitted by
We inform our customers, before or at the time of collecting
personal information, of the purposes for which we are collecting
the information. The only time we do not provide this notification
is when a customer volunteers information for an obvious purpose
(for example, producing a credit card for a purchase when the
information will be used only to process the payment).
Accessing your Personal Information
Upon written request, you may access and verify your Personal
Information and find out to whom we have disclosed it. At the time
of your request, we will need specific information from you to
verify your identity, before we can provide you with the Personal
Information we hold. In addition, you must provide sufficient
information in your request to allow us to identify the information
you are seeking.
There may be instances when we will not be able to provide you with
the Personal Information that you request. Examples are if the
contains references to other persons
already been destroyed due to legal requirements or because we
no longer needed it for our purposes
subject to solicitor-client or litigation privilege
not subject to disclosure for other legal reasons
If we refuse a request for access to information, in whole or in
part, we will provide the reasons for the refusal. We may also refer
you to your federal or provincial privacy commissioner (if
applicable) for more information.
Changing your Personal Information
We are committed to maintaining the accuracy of your Personal
Information for as long as it is being used for the purposes we have
identified. To help us keep your Personal Information up-to-date, we
encourage you to notify us of inaccuracies or corrections as often
as you wish. Notification of changes such as your address or
telephone number will help us provide you with the best possible
If you identify any incorrect or outdated information requiring
amendment, please contact us. We may ask you to put your request for
a correction in writing. We will make the proper changes and, upon
your request, provide you with a copy of the corrected information.
If we conclude that a correction is not warranted, we will attach a
notation to your file regarding your requested change.
If you have questions, concerns, or complaints about your privacy or
Personal Information, you may contact us at the address listed
below. We will inform you of our complaint procedures and will
assist you in resolving the situation. If a complaint is found to be
justified, appropriate measures will be taken including, if
necessary, amending our practices and procedures.
Please write to:
Zagros Business Group Inc.
65 Kingsview Drive
from time to time. This policy was last revised in April 2012.