Zagros Business Group


 
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Your privacy is important to us! Zagros Business Group (“Zagros”) is committed to respecting your privacy through the protection of your Personal Information.

The following outlines our pledge to you:

  • Purpose and Consent: Before collecting your Personal Information, or at the time of collection, we will explain to you the purpose of collecting it and obtain your consent.

  • Limiting Collection: Our collection of Personal Information is limited to what is reasonable under the circumstances and your information will be used only for the purpose for which it is collected.

  • Security: Your Personal Information is kept confidential and secure and is not disclosed to anyone outside our group of companies and our selected third party service providers/business partners without your consent, unless required by law.

  • Access: You have the right to access your own Personal Information, and to correct any inaccuracies.

Personal Information We Collect

With your consent, we may collect Personal Information from you in person, over the telephone, by mail/e-mail, through the Internet (and other means) or from our selected third party service providers/business partners. The type of information we usually collect and maintain may include your

  • Name

  • Company Name

  • Mailing/street Address

  • E-mail Address

  • Telephone Numbers

  • Transaction History

It is always your choice whether or not you provide us with your Personal Information; however, a decision to withhold Personal Information may restrict or prevent us from providing you with a particular product or service. We normally collect Personal Information directly from our customers. We may collect your information from other persons with your consent or as permitted by law.

We inform our customers, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we do not provide this notification is when a customer volunteers information for an obvious purpose (for example, producing a credit card for a purchase when the information will be used only to process the payment).

Accessing your Personal Information

Upon written request, you may access and verify your Personal Information and find out to whom we have disclosed it. At the time of your request, we will need specific information from you to verify your identity, before we can provide you with the Personal Information we hold. In addition, you must provide sufficient information in your request to allow us to identify the information you are seeking.

There may be instances when we will not be able to provide you with the Personal Information that you request. Examples are if the Personal Information

  • contains references to other persons

  • has already been destroyed due to legal requirements or because we no longer needed it for our purposes

  • is subject to solicitor-client or litigation privilege

  • is not subject to disclosure for other legal reasons

If we refuse a request for access to information, in whole or in part, we will provide the reasons for the refusal. We may also refer you to your federal or provincial privacy commissioner (if applicable) for more information.

Changing your Personal Information

We are committed to maintaining the accuracy of your Personal Information for as long as it is being used for the purposes we have identified. To help us keep your Personal Information up-to-date, we encourage you to notify us of inaccuracies or corrections as often as you wish. Notification of changes such as your address or telephone number will help us provide you with the best possible service.

If you identify any incorrect or outdated information requiring amendment, please contact us. We may ask you to put your request for a correction in writing. We will make the proper changes and, upon your request, provide you with a copy of the corrected information. If we conclude that a correction is not warranted, we will attach a notation to your file regarding your requested change.

Contact Us

If you have questions, concerns, or complaints about your privacy or Personal Information, you may contact us at the address listed below. We will inform you of our complaint procedures and will assist you in resolving the situation. If a complaint is found to be justified, appropriate measures will be taken including, if necessary, amending our practices and procedures.

Please write to:

Marketing Director
Zagros Business Group Inc.
65 Kingsview Drive
Woodbridge, Ontario
L4H 3A2

Please review this privacy policy periodically as we may update it from time to time. This policy was last revised in April 2012.

 

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